How To Capture Screenshots

When using software programs or operating systems, it's not uncommon to encounter technical problems that need to be documented for further reference or troubleshooting. In such cases, having a video recording of the problem can be incredibly helpful. But, many users are not sure how to take screenshot of an error. In this article, we'll walk you through the simple guidelines to capture screenshots and record evidence of issues.



Taking a Screenshot



Taking a screenshot is a easy process that varies based on the operating system you are operating. Here's a manual guide for Windows users:



For Windows:


Press the Print Screen key (usually located adjacent to the Ctrl and Scroll Lock key keys) on your input device.
Open the image editing software (pre-installed on Windows or obtain elsewhere) or any other graphic design tool.
Press Control + V to insert the image into the application.
Save the image with a file name that explains the error.
You can also use the Snip & Sketch tool in Windows 10 and later versions to capture particular areas of the screen or take a screenshot of an open window.

For Mac:

Press Command + Shift + 3 (for a full-screen screenshot) or Control + Shift + 4 (for select a specific region of the screen) on your input device.
Release the keys to capture the screenshot.
You'll see the screenshot saved on your desktop as a image file.
Name the screenshot with a informative description, and save it in a designated.

Recording Evidence


Recording a video of the problem provides more information than a static screenshot and can help support teams analyze the issue more precisely. Here's how to record a video recording on Windows:



For Windows:


Install and open screen recording software (free tool).
Select the area of the screen you want to capture by clicking on the plus button in the "Sources" panel.
Choose the video settings (quality, resolution, and framerate).
Click the red "Start Recording" button to begin the recording.
Once you've finished the recording, click the red "Stop Recording" button.
Save the image file with a relevant name.

For Mac:

Obtain and install and open video recording software (free video recording software).
Go to File > New Screen Recording (or use Command + Shift + 5).
Select the area of the screen you want to record or choose to capture the entire screen.
Click the red button button to begin the recording.
Once you've completed the recording, mega888 click the red button button.
Save the video file with a descriptive description.

Tips and Tricks

Always make sure you have sufficient capacity to save your screenshots and video recordings.
Keep your screenshots and captures organized by establishing folders and naming them with relevant dates and descriptions.
Use clear and informative file names, including the issue.
If the problem occurs frequently, consider capturing a longer video sequence to record all instances.